Practice Policies & Patient Information

Practice Policies & Patient Information

We would like to know how we can improve our service to you and how you perceive our surgery and staff.

In previous years we have held face to face meetings with our patient group, and discussed the details of our annual patient survey to identify improvements that we can make.

To help us with this, we are setting up a virtual patient representation group so that you can have your say. We will ask the members of this representative group some questions from time to time, such as what you think about our opening times or the quality of the care or service you received. We will contact you via email and keep our surveys succinct so it shouldn’t take too much of your time.

We aim to gather around a hundred patients from as broad a spectrum as possible to get a truly representative sample. We need young people, workers, retirees, people with long term conditions and people from non-British ethnic groups.

If you would like to join the PPG, please fill out our online PPG registration form.

You can leave your feedback here.

We want you to have the best possible experience of care. The NHS Friends and Family Test is a way of gathering your feedback, so we can continually review our service.

Please complete the form here.