Practice Team

Practice Management

The practice manager is involved in managing all of the business aspects of the practice such as making sure that the right systems are in place to provide a high quality of patient care, human resources, finance, patient safety, premises and equipment and information technology. The practice manager supports the GPs and other medical professionals with delivering patient services and also helps to develop extended services to enhance patient care.

Caroline Prentice
Practice Manager

Sylvia Romik
Patient Services Manager

Pauline McGovern
Management Assistant


Karen Clarke
Data Entry Clerk

Deanna Speranza
Prescription Clerk

Ian Bass
Prescription Clerk

NHS and non-NHS medical secretaries

Kathy Charles
Louise Feeney
Louise Mote

Patient Services Team

Our Patient Services Team provide an important link for patients with the practice and are your initial contact point for general enquiries. They can provide basic information on services and results and direct you to the right person depending on your health issue or query.

They make most of the patient appointments with the GPs and nurses. They also perform other important tasks such as issuing repeat prescriptions and dealing with prescription enquiries, dealing with financial claims, dealing with patient records and carrying out searches and practice audits.

Tabatha Hallybone
Rachel Harris
Karen Inman
Dawn Kerley
Jacqueline Pilsbury
Laura Setchell
Tanya Spilling
Daria Szmitka
Michelle Woodcock
Lulu Carry

Clinical Correspondence management

Jeanette Brand
Sophie Langford
Ann Price
Rhian Gordon